Shipping & Returns

Shipping: 

All shipments go by way of USPS first class mail.  Delivery dates provided by Blair Monroe are estimates.  We strive to send all orders within 2-3 business days, however, sometimes it will take up to 5 business days to process your order. Blair Monroe will send you an email when your order has shipped.  We offer free shipping on all orders over $100 in the USA.   All orders below $100 will be charged a flat fee of $5.99.  All other shipping offers (promotions) will be displayed at the top of the website on the home page along with any applicable dates and/or deadlines.   If you need an item quickly, please send us a request by using the “contact” link on our main landing page.

All shipments include tracking with delivery confirmation.  Please make certain to ship to a secure location as we will not process refunds or re-ship orders once delivery confirmation is received.

 

International Customers:  We normally do not ship internationally at this time.  However, you may visit the "contact" tab on our main web page and inquire about an exception.

 

All international packages are shipped via USPS Mail.  We will provide a customs declaration number, but transit times and delivery are out of our control.  Please note that import duties and VAT charges can apply for deliveries outside of the United States. We have no control over these charges and cannot calculate what they might be as customs policies differ widely from country to country.  Customer is responsible for all import duties/customs charges.  Though it is very unusual, refunds for lost packages are NOT provided so purchase at your own risk.

Return Policy:

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Beyond 7 days we do not offer refunds under any circumstance.

Returned items must be unworn and UNWASHED. Items that appear worn, or that have stains, smell of cigarette smoke, deodorant, dog hair or odors, etc will not be accepted. If an item has been worn once it will not qualify for a return.

Size selection is the responsibility of the buyer.  Our dresses run true to size.  Our material is very high quality blend that is stretchy and breathable.  

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Sale items are FINAL SALE and not eligible for returns, refunds or exchanges. 

Return Address:

2240 Encinitas Blvd., Suite D #112

Encinitas, CA 92024